FREE STANDARD SHIPPING ON ALL ORDERS OF LIMITED EDITION PRINTS OR ORIGINALS OVER $50 WITHIN THE LOWER 48 STATES!

FREQUENTLY ASKED QUESTIONS


 


HOW CAN I KEEP UP WITH YOUR NEW WORK? 

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter by clicking here! You can also follow us on our social media pages as we are constantly posting about new work! 

Instagram: artis_ben_teeter

Facebook: BT Arts

Twitter: artist_btarts

YouTube: Ben Teeter


WHAT IS YOUR SHIPPING POLICY?

(Ordering Open Edition Prints Directly From Other Printing Company)

FOR PRINTS We will choose the most cost-effective shipping carrier based on the items ordered and their destination. Shipping times range from 1-7 business days. You will receive a tracking number as soon as your order has been shipped.

SHIPPING PRICES are calculated based on your cart total as follows: 

Cart Total From
To
Standard Shipping*
2-Day Shipping*
Overnight Shipping*
International Shipping Charge*
$0.00
$174.99
$5.99
$7.99
$14.99
$11.86
$175.00
$262.49
$9.99
$11.99
$19.99
$21.24
$262.50
$349.99
$14.99
$14.99
$23.99
$24.99
$350.00
$524.99
$18.99
$21.99
$29.99
$33.74
$525.00
$699.99
$21.99
$27.99
$34.99
$37.49
$700
$3.499.99
$49.99
$74.99
$99.99
$62.49
$3.500.00
Plus
$99.99
$149.99
$199.99
$124.99

** Due to shipping requirements, pieces with a long side greater than 40" or a short side greater than 30" may incur additional charges.  Please see our Crate and Freight shipping policies below for more information.

Large Size Products and Crating Policies

Due to shipping requirements and the potential for damage, some products over 30" on the short side, or over 40" in length must be crated at an additional cost.  All additional Crate fees are included in the product total.

  • Crate for MetalPrints over 30x40 to 40x60 $15.00 (required)
  • Crate for MetalPrints over 40x60 $20.00 (required)

Products over 40" long that are shipped flat may require freight shipping, 

We can provide freight quotes for these orders. Please allow additional time for the quote and freight delivery times.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO shipping is charged full cost and sent via USPS.

Requests for shipping outside of the continental United States, other types of shipping, and expedited shipping will be charged at full cost.

We are not responsible for duties and taxes required for international shipping.

Shipping Quotes are available for large orders or orders shipping to international destinations. Please contact us with the details of what will be in the order and the address it will be shipped to.

FOR ORIGINALS & LIMITED EDITIONS Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on weight:

Cart Weight
Ground Shipping
Expedited 2 Day Shipping
Up to 5LBs
$ 9.95
$19.95
5 - 10 LBs
$15.95
$29.95
10-15 LB
$19.95
$39.95
15 LB +
$29.95
$49.95


Buying an Original Painting: What Can I Expect?

(through BT Arts Studio)
Each original painting sold by BT Arts, Inc. and artist Ben Teeter is completely original. It is delivered with a Certificate of Providence, which documents the creation date(s) of the piece, the medium(s) used, the size of the piece, and the artist’s name. Some original paintings are framed and/or matted, ready to hang, while others are not. Inquire with BT Arts (Contact Ben) to learn the details of any given original piece. Commissioned pieces take longer, with painting time dependent on size and scope of the commission. Please allow in general 1-2 weeks for delivery of completed originals. Precise delivery timeline estimates depend upon the quantity and diversity of the order as well as shipping address.

If you are interested in ONLY seeing available Original art, click here.

8″ X 10″ Limited Edition Print

(through BT Arts Studio)
The 8″ X 10″ Giclée paper print is carefully printed on BT Arts’ own 4800 Epson printer, which uses K3 inks on a eSatin Photo Paper (300g). The Giclée print is then hand-signed by artist Ben Teeter and numbered as part of its respective Limited Edition run. The 8x10 prints have a white border and the title of the piece printed at the bottom. Each Limited Edition print is accompanied by a Certificate of Authenticity. Limited Edition runs of this size and type range from 500 to 900. Please allow one to two weeks for delivery (on average). Precise delivery timeline estimates depend upon the quantity and diversity of the order, as well as shipping address.

11″ X 14″ Limited Edition Print

(through BT Arts Studio)
The 11″ X 14″ Giclée paper print is carefully printed on BT Arts’ own 4800 Epson printer, which uses K3 inks on a Cotton Etching Paper (285g, 17mm)–a paper similar to a matte watercolor paper. The Giclée print is then hand-signed by artist Ben Teeter and numbered as part of its respective Limited Edition run. Each Limited Edition print is accompanied by a Certificate of Authenticity. Limited Edition runs of this size and type range from 50 to 200. Please allow one to two weeks for delivery (on average). Precise delivery timeline estimates depend upon the quantity and diversity of the order, as well as shipping address.

16″ X 20″ Limited Edition Print

(through BT Arts Studio)
The 16″ X 20″ Giclée paper print is carefully printed on BT Arts’ own Epson 4800 printer using K3 inks on a cotton etching paper (285g, 17mm)–similar to a matte watercolor paper. The Giclée print is then hand-signed by artist Ben Teeter and numbered as part of its respective Limited Edition run. Each Limited Edition print is accompanied by a Certificate of Authenticity. Limited Edition runs of this size are typically 50. Please allow one to two weeks for delivery (on average). Precise delivery timeline estimates depend upon the quantity and diversity of the order, as well as shipping address.

If you are interested in ONLY seeing Limited Edition prints of my sports art, click here.


WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

  • We do not accept returns; all sales are FINAL.
  • We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
  • If your prints arrive damaged, please keep all packaging and contact us with your order number for further instructions.

CAN I CANCEL MY ORDER?  

All print sales are final. However, if you are able to contact us within 24 hours of order placement, there is a possibility we can cancel and refund your order.

HOW LONG DOES IT TAKE TO PROCESS A REFUND?  

Processing a refund can take up to 7-10 business days.  

HOW DO I RETURN MY PACKAGE?  

For inquiries about a refund or replacement, please contact us.

WHO TO CONTACT?  

You can reach out to artist, Ben Teeter, at any time by contacting him here


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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

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